Finding and Downloading Your Store Purchases

All your purchases made on Flightsim.to can be found on your 👉 Store Purchases page. This page allows you to view the products acquired through your account. Please make sure you are logged in to the account that made the purchase.

After completing your purchase, you will receive an Order Confirmation and Invoice sent to the email address provided during checkout. Receiving these documents confirms that the order has been processed. If you have not received these emails, it indicates that your order has not been completed and needs to be placed again.

If you have received the invoice and order confirmation, but are unable to download or locate your purchased item in your account, please verify whether you have multiple accounts on Flightsim.to. It's possible that the purchase has been assigned to a different account, especially if you used an email address different from the one associated with your Flightsim.to account.

If none of these steps resolve the issue with your missing order, please 👉 contact us with your Order Reference Number, and we will be happy to assist you.